These Membership Terms & Conditions govern all memberships purchased from Casameza Studios Inc. (“Casameza”). By purchasing, activating or using a membership, the Member agrees to comply with these Terms, the Casameza Studio Rules and any additional policies communicated by Casameza.
Memberships are subject to approval by Casameza and become effective immediately once approved and payment has been successfully processed.
The Member’s billing cycle and monthly hour allocation begin on the activation date.
Access instructions, including applicable lockbox or entry codes, are communicated after the membership has been approved and activated.
All memberships are subject to a minimum initial commitment of three (3) months.
A Member who chooses to cancel before completing the initial three-month term will be charged a $250 early cancellation fee.
After the initial three-month commitment, the membership may be cancelled before the next billing date and will remain active until the end of the current paid billing cycle.
Membership fees already paid are non-refundable except where required by applicable law.
Each membership includes the number of studio hours specified in the selected plan.
Hours refresh at the beginning of each monthly billing cycle and do not roll over from one month to the next.
Unused hours have no cash value and cannot be exchanged, refunded, sold or transferred.
Additional hours may be booked separately at the applicable rate.
Membership hours may only be used for times shown as available in the Casameza booking calendar.
Members receive priority access to the member booking calendar; however, membership does not guarantee availability for any specific date, time, room or set.
A booking is only confirmed once it appears as confirmed through Casameza’s booking system.
24/7 access does not mean unlimited walk-in access. Members may access the studio at any time of day only during a confirmed booking.
A confirmed membership booking may be cancelled or rescheduled at least 24 hours before the scheduled start time without losing the booked hours.
Cancellations made less than 24 hours before the booking will result in the booked hours being deducted from the Member’s monthly balance.
No-shows will result in the full booked time being deducted.
If Casameza cancels a confirmed booking, the affected hours will be returned to the Member’s balance.
Memberships include access to Casameza’s available collections and the standard furniture and décor associated with each respective set.
Members may use the existing space as presented, but significant changes to a set require prior approval.
This includes, but is not limited to:
Additional set changes, labour or production design may be subject to additional fees.
Casameza’s spaces are continuously evolving. Sets, furniture, décor and layouts may be modified, replaced or updated over time, and Casameza does not guarantee that a space will remain identical to previous photographs.
Studio membership does not automatically include unrestricted access to Casameza’s production equipment.
Lighting, grip equipment, audiovisual equipment, tools and other production equipment may not be used without prior approval or consent from Casameza’s Production Manager.
Certain equipment may require an additional rental fee.
Unauthorized use of equipment may result in additional charges, suspension of studio access or termination of the membership.
Access codes, lockbox combinations and other entry information are confidential and may only be used by the authorized Member.
Members may not share access codes with clients, guests, crew members or any other third party.
When leaving the studio, Members are responsible for ensuring that doors are properly secured, lights and approved equipment are turned off and the space is left according to Casameza’s closing procedures.
Unauthorized entry or sharing of access credentials may result in immediate suspension or termination of the membership.
Each membership is assigned to one named Member or approved primary user.
Memberships may not be:
Businesses or organizations purchasing a membership must designate an approved primary account holder unless otherwise agreed to by Casameza in writing.
Where included in the selected plan, a Guest Pass allows an approved person to use the Member’s membership hours without the Member being physically present.
The guest must be registered or approved by Casameza before accessing the studio and must follow all Casameza rules.
The Member remains responsible for the guest’s use of the studio, including any damage, additional cleaning or rule violations caused during the booking.
Guest Passes refresh according to the allowance included with the Member’s plan and cannot be accumulated, transferred or sold.
Members may bring clients, talent, crew members or other participants to a confirmed booking when appropriate for the project.
All attendees remain subject to Casameza’s occupancy limits, safety requirements and Studio Rules.
Casameza may require advance approval for additional guests, larger groups or activities that may affect the studio, building or surrounding tenants.
Bringing another person into the studio does not give that person independent membership access.
Membership plans that include 24/7 access allow Members to book available studio hours outside normal operating hours.
24/7 access does not permit Members or guests to:
Noise, building and neighbourhood restrictions must be respected at all times, including during overnight or early-morning bookings.
Membership does not include storage.
Members may not leave equipment, clothing, props, merchandise, personal belongings or other materials at Casameza between bookings unless a separate storage arrangement has been approved in writing.
Items left behind may be removed or relocated by Casameza.
Members must leave the studio clean and in substantially the same condition in which it was received.
Members are responsible for:
Additional cleaning, reset or labour required because of a Member’s booking may be charged to the Member.
Members are responsible for damage to Casameza property caused by themselves or by their approved guests, clients, talent or crew, excluding normal wear and tear.
This may include damage to furniture, sets, walls, floors, equipment, décor, building fixtures or other property.
Casameza may charge the reasonable cost of additional cleaning, repair, replacement or restoration resulting from such damage.
Damage or safety issues must be reported to Casameza immediately.
Members are responsible for conducting their projects safely and professionally.
Activities involving unusual risk may require advance written approval, including the use of:
Casameza reserves the right to stop any activity it reasonably considers unsafe or unauthorized.
Members are responsible for their own conduct, activities, personal property and the conduct of individuals they bring into the studio.
Casameza strongly recommends that Members maintain appropriate production, commercial general liability or other insurance suitable for their activities.
Casameza may require proof of insurance for certain productions, larger groups or higher-risk activities.
Personal property and production equipment brought into the studio remain the responsibility of the Member.
Nothing in these Terms is intended to exclude or limit any responsibility or liability that cannot legally be excluded or limited under applicable law.
Each Member receives a Casameza Member Passport, which identifies them as an active member and provides access to participating partner benefits and discounts.
Current participating partners may include:
Partner discounts, benefits and participating businesses may change over time.
Each partner may establish its own conditions, exclusions or availability for its offer, and Casameza is not responsible for services provided by third-party partners.
The Member Passport is personal and non-transferable.
Membership fees are billed according to the Member’s selected plan and billing cycle.
The Member is responsible for maintaining a valid payment method.
If a scheduled payment fails, Casameza may temporarily suspend membership access, bookings and benefits until the outstanding balance has been paid.
Applicable taxes are added where required.
Casameza reserves the right to suspend or terminate a membership for serious or repeated violations of these Terms or the Studio Rules, including:
Casameza may immediately suspend access where necessary to protect the studio, its staff, other clients or the building.
Casameza may update studio procedures, partner benefits, equipment availability, sets, furniture and operating rules as the business evolves.
Material changes affecting a Member’s paid plan will be communicated where reasonably required.
Members must comply with all current Casameza Studio Rules communicated through the website, booking platform, Member Passport, signage, email or other official Casameza communication.
The Studio Rules form part of these Membership Terms & Conditions.
These Terms are governed by the laws of the Province of Québec and the applicable laws of Canada.
Nothing in these Terms limits any rights or protections that cannot legally be waived under applicable law.
By purchasing or activating a Casameza membership, the Member confirms that they have reviewed and accepted the applicable Membership Terms & Conditions, Studio Rules, plan benefits, pricing and minimum commitment.
The Member is responsible for ensuring that anyone accessing Casameza under their membership follows the applicable studio rules.
