Cancellation Policy
All bookings include a 24-hour cancellation grace period.
If you cancel your booking within 24 hours of receiving your booking confirmation, you will receive a full refund, provided there are more than 48 hours remaining before the scheduled booking start time.
If there are fewer than 48 hours remaining before the booking start time, the cancellation grace period does not apply and the booking is non-refundable.
After the 24-hour grace period:
- Cancellations made more than 48 hours before the booking start time are eligible for a 50% refund.
- Cancellations made less than 48 hours before the booking start time are non-refundable.
To cancel or make changes to a confirmed booking, please contact us directly.
What Happens Next?
After submitting your request, your card will not be charged immediately.
We will review your booking request.
If your request is approved, the payment method provided will be charged for the total amount shown and your booking will be officially confirmed.
If your booking request is declined, your card will not be charged.
